– Gulraiz
At Gulraiz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our store, website, or contact us through any platform.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, shipping address, and billing details.
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Order Details: Items purchased, payment method, and order history.
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Communication Data: Messages sent to our team via WhatsApp, email, or social media.
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Website Usage Data (if applicable): IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Send order updates and promotional offers
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Improve our website and services
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Prevent fraud and ensure secure transactions
3. Sharing Your Information
We do not sell or rent your personal information. Your data may only be shared with:
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Trusted third-party services (e.g., payment gateways, courier partners) to complete your order
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Legal authorities, if required by law
4. Data Protection
We take appropriate measures to keep your personal information safe and secure. However, no online system is 100% secure. We encourage you to keep your login and payment details confidential.
5. Cookies & Tracking (For Website Users)
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing emails or messages at any time
To exercise these rights, contact us at [Your Email].
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.